Recovery from bad YL Data file

If your program crashes, please follow these directions before contacting us:

When this happens what is most often broken is the data file "YL Data 3.2” We work hard to make sure this doesn't happen, but it still happens. The data file is the memory of the program with many calculations and indexing to make things fast. But if your computer stops (crashes) in the middle of the program working, sometimes things in the data file get corrupted.

Some simple attempts to fix these problems happen automatically and often you won't even know there was a problem (it just got fixed).

BUT if there is a problem that can't be fixed then you have to use a backup of the data file. For this reason we help you make a monthly backups from within the program and you should also be backing up your computer on an external drive.

We assume that you have been allowing the program make monthly backups when requested. These backups are kept inside the Backups folder inside the YL Family Files folder. We also assume that the YL Family Files folder is on your desktop.

The Recovery From Backup instructions are the same for Mac and Windows except for one line labeled: “(Windows Only)” and the Copy*, Paste* and Rename* process which are differentiated below in the Notes section.

1) Close all windows. You are now looking at your Desktop.
2) Open the YL Family Files folder (This shows the contents of the folder in a window)
3) Open the Backups folder.
4) Locate the newest backup file.
5) Copy* this file.
6) Close this folder window.
7) Open the YL Family File folder.
8) (Windows Only) Open the System folder.
9) Paste* your copied file.
10) Rename* the file called “YL Data 3.2.yl4” to “YL Data 3.2 bad.yl4”
11) Rename* the pasted file called "YL Data x.x yyyy-mm as of mm-dd-yyyy.yl4” to “YL Data 3.2.yl4”
12) Close this folder window.

You're done, It should now work. Test it. You may need to reload recent delimited data files.


Notes

Macintosh

Copy*
Move the mouse cursor over the desired file and click only once to select the file.
From the Edit menu select Copy "YL Data-your-seleted-file.yl4”.
Paste*
From the Edit menu select Paste Item.
Rename*
Move the mouse cursor over the desired file and click only once to select the file. The file name changes to dark blue.
Hit the Return key on your keyboard. The file name changes to light blue.
You can now move your mouse cursor over the name and click where you want to start editing.

Windows

Copy*
Move the mouse cursor over the desired file.
Right click your mouse.
From the displayed menu, select Copy.
Paste*
Move the mouse cursor over a blank area in the right half of the window, not over any file or folder.
Right click your mouse.
From the displayed menu, select Paste.
Rename*
Move the mouse cursor over the desired file.
Right click your mouse.
From the displayed menu, select Rename.
You can now move your mouse cursor over the name and click where you want to start editing.